Integration
What to integrate?
Everything that we do. Our
quality management system, the environmental management system, the health and
safety management system, the security system or any other systems.
It is practically very resource intensive and redundant if these systems are
managed in isolation or separately. Somehow, there must be a connection
established between these different systems and they should be managed in an
integrated way so that they are implemented, maintained, evaluated and audited
in a more efficient and coherent way.
Whether it is a
management system for quality, environment or health and safety, the basic
principles are the same. The following are the main components of a
management system (Strahlendorf, 2007):
- A Policy Statement - that provides the overarching set of values that the system is designed to promote;
- A set of prescriptive Principles that further develop the meaning and intent of the Policy Statement;
- Organizational Statements that outline the distribution of authority, responsibility and accountability for the management system throughout the organization;
- An interlocking set of Programs, where each program is associated with a set of concerns and sets out the responsibilities, procedures, standards and so forth that address those concerns; and
- Special Programs, the Change Control Program and the System Audit Program, which ensure that the other system elements are implemented, maintained current and are continuously improved.
The underlying concept
of the management system components is the continual improvement cycle of
planning, doing, checking and acting (PDCA). Proper planning ensures that
the system is robust enough to address the concerns or issues in
question. Doing is about implementing necessary programs to address the
concerns under the prescribed organizational arrangements. Checking is
about monitoring and evaluating whether the programs are working as prescribed
and intended. Finally, acting involves making necessary adjustments in
the system at any level to address new concerns or to make the existing
programs and procedures better so that the system gets better overtime.
This falls back onto the planning part of the cycle again. Thus, the PDCA
cycle continues.
Integration among
different management systems can be done at any or all component levels.
For example, instead of writing four different policy statements on health and
safety, quality, security and environment, one policy can be written up
outlining the commitment of the management and the goals and objectives of
these systems. Another simple example could be the training
program. Instead of planning and conducting training on different topics
under various systems, one training plan and corresponding training sessions
can serve the purpose.
A integrated approach makes it easier to implement and maintain different
systems. In a company where there are separate departments dealing with
each of these systems, the main requirement for such integration is the
cooperation among these departments. It is much easier if there is one
department dealing with all these systems. And that is why,
many companies are now thinking about integration and working towards
establishing a common system for all their requirements.
Reference: Adopted from
the Principles of Health and Safety Management by Dr Peter Strahlendorf,
School of Environmental Health,
Ryerson
University
,
Toronto
,
Canada
.
In: System Management I Study Guide, Fall 2007.